The eCommerce boom in the retail industry has gone mainstream over the last decade. This has rather got accelerated due to Covid-19 where most companies are strategically transforming into digital organizations. The emergence of new generation platforms, growth of online arbitrage, and private label brands clearly demonstrate the acceleration of eCommerce adoption in the retail industry. The retail eCommerce industry has become increasingly complex over the years.
The pace of change and technology obsolescence has gone mainstream. In such a fast-paced industry, it is important to make sure you are keeping up to stay competitive. Most brick-and-mortar stores are expected to struggle unless they have a unique value proposition. Adoption of digital channels and implementation of new-age technology is the only choice. Most retail companies are struggling with this transformation. The stakes are high and the speed is critical.
TOP 10 TRENDS INFLUENCING RETAILER E-COMMERCE SOLUTIONS
The eCommerce boom in the retail industry has gone mainstream over the last decade. The emergence of new generation platforms, the growth of retail arbitrage, online arbitrage, and private label brands online clearly demonstrate the growing eCommerce adoption in the retail industry.
The retail eCommerce industry has become increasingly complex over the years. It is difficult to understand the available solutions in a simple manner. The pace of change and technology obsolescence has gone mainstream. In such a fast-paced industry, it is important to make sure you are keeping up to stay competitive.
- Post-Covid, the pace of digital transformation has accelerated.
- Consumers are demanding more payment options that provide better security.
- The mobile adoption role is accelerating and playing a big role in purchase and payment collection.
- Retailers are unifying their online and offline data for better intelligence and decision-making.
- Ease of consumer shopping experience is taking precedence as brick-and-mortar stores get hit in a big way.
- Merchants are adopting in-store mobile devices.
- Brick and Mortar pure-play stores will disappear eventually unless they have a differentiated value proposition.
- Retailers are opting for single-view and cloud-based solutions.
- The SMAC (Social, Mobile, Analytics, and Cloud) will continue to see increasing adoption
- More retailers are looking into the Internet of Things (IoT) to enhance the shopping experience.
- Omnichannel will be integrated into every aspect of the retail business.
- Small and mid-size retailers would need to look at cost-effective mechanisms for customer care.
SERVICES
ValueOptim provides hands-on solutions for retail eCommerce. Our deep experience and the pre-screened team of experts will go the extra mile to address your needs. ValueOptim co-located and remote teams collaborate extensively, retain client knowledge, and bring forward continuous improvement and thought leadership in delivering to our client needs. Our specialized training programs develop our employees with a solid set of secretarial, technical, administrative, and, creative skills that enable them to perform a variety of services to businesses. Our clients get all the advantages of having their own support team 24X7 without having to worry about employee salary, vacations, insurance, additional office space, and other overheads.
DIGITAL STRATEGY AND ADVISORY SERVICES ACROSS INDUSTRIES AND VALUE CHAIN
OPERATIONS SUPPORT
Customer Management
Customer Service
Phone Call Management
Email Management
Review Management
Product Lifecycle
Research
Selection
Listing
Advertisement
Order Management
Retail Operations
Metrics
Cancelation
Return
Inventory
Order Tracking
Transaction Operations
Listing
Content Creation
Platform Management
Optimization
Website and SEO
ValueOptim specializes in Talent, Technology, and Transformation. Our leading-edge Business Transformation and Digital Technology solutions drive multi-fold value for our clients. We work with our clients as an advisor, consultants, and transformation partners.
ValueOptim can be your partner with your digital transformation. We provide high-quality, pre-screened talent that can be quickly deployed in a collaborative environment to support your skill needs. Once we understand your business challenges and unique business needs, our team can help you drive the solutions and implementation in a very short period of time.
Please Contact Us for a complimentary and no-obligation discussion.
